Patient Bill of Rights

As an individual receiving orthotic and prosthetic services from Dynamic Orthotics and Prosthetics you have the following rights:

1. "To select the company and the practitioner who provide your orthotic and/or prosthetic services.
2. To receive the appropriate or prescribed services in a professional manner without discrimination based on your age, sex, race, religion, ethnic origin, sexual orientation, or physical or mental handicap.
3. To be treated in a courteous, respectful and friendly manner by each and every individual representing Dynamic Orthotics and Prosthetics.
4. To be free from neglect, abuse or indifference be it physical or mental.
5. To assist in the development and planning of a health care program designed to satisfy, as fully as possible, your current needs.
6. To be provided with information that will allow you to make informed decisions concerning the commencement of services, continuation of services, the transfer of service to another health care provider, or the termination of services.
7. To express concerns, grievances or to recommend modifications to your practitioner without fear of discrimination or reprisal.
8. To request and receive complete and up-to-date information relevant to your condition, treatment, alternative treatments or risks related to treatment.
9. To receive treatment and services within the scope of your health care plan promptly and professionally, while being fully informed as to Dynamic Orthotic and Prosthetic's policies, procedures and charges.
10. To refuse treatment within the boundaries set by law and receive professional information relative to the consequences that may result.
11. To request and receive data regarding treatment, services, and costs privately and confidentially.